There are several people in the game with Moderator, Support and Administrator status.
They can be distinguished from ordinary players by their pos color:
Moderator
Support
Administrator
This status can be also seen in their profiles. It`s shown opposite their login.
If anybody pretends to be an Administrator, a Moderator or a member of Support team but has no distinguishing color and status in the profile it`s a cheater. Please immediately report this issue to Support or Moderators.
Moderators monitor compliance with Agreement, issue warnings, prescribe penalties for violations, maintain order in forums and chats, answer your questions, as well as perform some other functions.
Please use the online moderators list to contact Moderators, Support or Administration operatively. You can find this list following the link “Call moderator” in the Chat, or in the topic Quick communication with moderators.
Support reviews your applications with important issues, bug reports and development suggestions.
You can find the Support link in the bottom of any page or if you don`t see this link by following the link “Contacts” which can be also found in the bottom.
Please refer to Moderators or Support on most issues and violations, Administrators can be busy and can`t pay much attention to your questions and problems. In case when your issue requires Administrator`s attention please refer to Support and describe your problem and question clearly and detailed.
Do not waste your and our time, please specify your question clearly in your very first post.
Important! It makes nosense to ask to become Support, an Administrator or a Moderator.